Frequently Asked Questions
Find answers to common questions about Natural International Thai Spa in Angul
What makes your Thai massage authentic?
Our therapists are trained in traditional Thai techniques passed down through generations. We combine acupressure, assisted yoga postures, and energy line work for a truly authentic experience.
How should I prepare for my spa visit?
We recommend arriving 15 minutes early to relax. Avoid heavy meals beforehand and wear comfortable clothing. All necessary amenities including robes, slippers, and lockers are provided.
What oils do you use in your treatments?
We use only premium organic oils blended with therapeutic-grade essential oils. Our signature blends are specially formulated to enhance relaxation and promote healing.
Do you offer couple massage packages?
Yes! We have special couple massage rooms where you can enjoy synchronized treatments with your partner. Perfect for anniversaries or romantic getaways.
What's the difference between Swedish and Deep Tissue massage?
Swedish massage uses lighter pressure for relaxation, while Deep Tissue targets chronic muscle tension with slower, firmer strokes to reach deeper muscle layers.
Is there an age limit for spa treatments?
Guests under 16 must be accompanied by an adult. Some treatments like hot stone therapy have minimum age requirements (18+).
How often should I get a massage?
For general wellness, we recommend every 3-4 weeks. For specific conditions, weekly sessions may be advised initially.
Do you offer corporate or group bookings?
Yes! We provide special packages for corporate groups, bridal parties, and other events with discounted rates for 6+ people.
Can I request a male or female therapist?
Absolutely. We respect your preference and will accommodate requests based on therapist availability.
What COVID-19 safety measures do you have?
We follow strict sanitization protocols, use disposable linens, provide masks, and maintain social distancing in common areas.
Are your therapists certified?
Yes, all our therapists are fully certified with extensive training in their specialties. Many have over 5 years of professional experience in luxury spa environments.
Can I customize my spa package?
Absolutely! We offer fully customizable packages. Our spa concierge will help design the perfect combination of treatments tailored to your needs.
What's your cancellation policy?
We require 24 hours notice for cancellations to avoid charges. For groups or special packages, 48 hours notice is required.
Do you have membership or loyalty programs?
Yes! Our loyalty program offers discounts, free upgrades, and exclusive access to new treatments. Ask our staff for details.
What payment methods do you accept?
We accept cash, all major credit/debit cards, UPI payments, and spa gift certificates.
Can I purchase gift certificates?
Yes! Gift certificates are available for any amount or specific treatments. They make perfect gifts for birthdays, anniversaries, or holidays.
What should I wear during treatments?
For massages, you may undress to your comfort level (fully covered by draping). For Thai massage, loose clothing is recommended.
Do you serve food or beverages?
We offer complimentary herbal teas and infused waters. Light snacks are available for purchase at our relaxation lounge.
Is there parking available?
Yes, we have dedicated free parking for spa guests behind our facility.
What are your operating hours?
We're open daily from 10:00 AM to 9:00 PM. Last appointments are at 8:00 PM.
